Privacy Policy


This Privacy Policy is effective November 1, 2012

Welcome to Surgical Sleep Solutions. This Privacy Policy is presented to inform you about our practices regarding collection, use, and disclosure of information that you may provide via this site. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share the information, and finally, how you can contact us with questions or concerns.

Please be sure to read this entire Privacy Policy before creating an account or using Surgical Sleep Solutions for communications. By using this site, you agree to the terms of this Privacy Policy and the Surgical Sleep Solutions Terms of Service. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information We Gather

Surgical Sleep Solutions collects no personal information when you create an account with us, with the exception of external email addresses used to send system invitations. Surgical Sleep Solutions automatically receives and records information on our server logs from your browser which is specifically limited to the last IP address that attempted to log into an account, and whether that login was successful.

Surgical Sleep Solutions uses information for the following purposes only: identification and authentication, services improvements, and security enhancements.

Information You Provide

This site does not actively collect information from its visitors. Information may be collected when you make general inquiries to Surgical Sleep Solutions, but such collection is limited to persons who do not have an account and/or are not logged into their account. Some of the information that you submit under those specific circumstances may be personally identifiable information (that is, information that can be uniquely identified with you, such as your name and e-mail address).

The information that you provide us may be validated, and we may send you a validation email to that affect. In addition, you may, at times, use the Surgical Sleep Solutions system to contact Surgical Sleep Solutions directly. Like other communications made between users of Surgical Sleep Solutions, those communications are encrypted. In addition, we do not send marketing or newsletter emails to your Surgical Sleep Solutions address, or any other personal email address submitted during contact.

Information Collection and Use

We ask for your email address if you submit a request through our contact form. We use your email address if we need to respond to your comments or questions. No other information is collected or used in any way.


A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We use cookies on this site. Those cookies are specifically linked to accounts.

Session cookies expire when you logoff and close your browser, while persistent cookies remain on your hard drive for an extended period of time. We use session cookies on our site, but not persistent cookies. These cookies are used to identify you as the account holder, and no other reason than that.

If you reject cookies, you may have limited functionality on our site, including but not limited to being requested to log in each time you access a new page, as well as the inability to view any communications in your account.

Information Use, Sharing and Disclosure

Surgical Sleep Solutions does not share personal information we learn about you from your use of the Service or this web site with others except as described in this policy. In addition, we do not share your specific information with unrelated third parties for any purposes whatsoever.

Surgical Sleep Solutions may use or share your personal information in the following ways:

Except as otherwise stated, we may internally use information collected via this site to improve the performance of the site, to customize the site to your preferences, or to communicate information to you (such as account expiry information). We may not use information acquired through this site that is not in personally identifiable form, including but not limited to any information retained in an account which is in encrypted form.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We may also disclose personally identifiable information you provide via this site to third parties, but only:

1) In connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; in the case of such an event, you would be notified via the Surgical Sleep Solutions website;

2) To respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate;

3) If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Surgical Sleep Solutions Terms of Service, or as otherwise required by law. The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your state or country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

Aggregate Information Sharing

Surgical Sleep Solutions may share aggregate information with advertisers, business partners, sponsors, and other third parties. We will not share personally identifiable information with third parties without your express consent. For example, we may disclose how frequently the average Surgical Sleep Solutions user visits the site, or which services, in aggregate, are used most frequently.

Surgical Sleep Solutions is committed to protecting the security of your personal information.

We use physical, electronic, and procedural safeguards to protect personal information about you. Surgical Sleep Solutions stores the personal information you provide on computer systems with limited access, and are located in controlled facilities. Your Surgical Sleep Solutions account information, personal directory information, and communications are stored in fully-encrypted form. Payment information is not stored in a personally identifiable manner, and passwords and/or passphrases are not stored at all. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, you should keep in mind that no data transmissions over the Internet can be guaranteed to be 100% secure or error-free. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make significant efforts to ensure security on our systems.

If Surgical Sleep Solutions learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. Surgical Sleep Solutions may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the Surgical Sleep Solutions web site. Surgical Sleep Solutions may also send an email to you at the email address related to your account, but under no circumstances are such communications transmitted outside of Surgical Sleep Solutions. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us using this form.

Changing your Preferences and Personal Information

You can edit your Surgical Sleep Solutions information at any time by accessing and editing your account using your username and password.

You may abandon your Surgical Sleep Solutions directory account at any time; however, please note that your personal information may remain in Surgical Sleep Solutions records to the extent necessary to protect Surgical Sleep Solutions legal interests or document compliance with regulatory requirements. If you do not wish to continue using Surgical Sleep Solutions and you object to the information storing noted in this provision, you must delete your account – Surgical Sleep Solutions cannot do so for you.

Links to Other Sites

This site contains links and references to other Web sites to which this Privacy Policy does not apply. Sites referenced or linked to by Surgical Sleep Solutions or its users may be submitted by people over whom Surgical Sleep Solutions has no control, including but not limited to links embedded in encrypted email communications. These other sites may send their own cookies to users, collect data, or solicit personal information. By interacting with or viewing these third party sites, you are consenting to possible uses of your information by that third party which is governed by that site’s privacy policy. Therefore, we encourage you to read the privacy policy of every web site you visit.

Public Areas

Our site has public areas such as weblogs, forums, FAQs and contact pages. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about Surgical Sleep Solutions services on our site, we reserve the right to publish them for editorial purposes or in promotional advertising and/or marketing materials.

Changes to the Privacy Policy

By using the Surgical Sleep Solutions Website, you consent to the collection and use of your information as we have outlined in this policy and to our Terms of Service. Surgical Sleep Solutions may decide to change this Privacy Policy from time to time. When we do, we will post those changes prominently on the Website so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. If there is ever a change to how Surgical Sleep Solutions uses or intends to use personal information, we will post that change to this policy and, if the new policy is materially less restrictive than this policy, we will seek your consent. Please review this Privacy Policy from time to time so that you will be apprised of any changes.

Contact Information

If you have any comments regarding our privacy policy, please contact us via this form.